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Today's Featured Biography
Stephen Morris
Steve Morris is recognized throughout the facility management industry as one of the foremost experts in operations, process management and systems design. Co-founder of Prenova, Inc. he brings significant hands on experience in both the development of facility management businesses and implementation of large, outsourcing engagements.
Steve’s credentials include the operational development of Johnson Controls’ $1.5 billion facility management outsourcing business. Steve started with this business pre-revenue and had the responsibility for developing the technical writing, proposal development, operational design and technical capabilities of this business. In 1993, he became the executive responsible for implementing the industry’s first broad scale outsourcing project at Ameritech, which was comprised of over 45 million square feet and included 850 employees. Later, he assumed responsibility for all technical support of Johnson Controls’ worldwide operations, which included training, safety, quality management, information systems, and communications; these responsibilities covered more than 30 countries and 12,000 employees.
In 1997 Steve joined Bob Dickhaus in co-founding Service Resources, Inc. (now Prenova), a company originally formed to provide facility management services to large multi-site customers. Steve had responsibility for developing and implementing a service delivery platform which included a 24/7 national operation center that supported 30,000 locations, a mobile field service delivery organization of over 1,200 technicians, an EMS monitoring and control center and all the back-office processes to support a rapidly growing business. Steve, during this time also had an active role in the development of Service Resources e-commerce capabilities for the procurement of MRO parts, supplies, and materials; which subsequently became FacilityPro, Inc., the leading U.S. on-line building materials supplier.
Prior Experience (1960 – 1987). Twenty-seven years in air traffic control (ATC). Steve held 18 facility ratings in all types of ATC facilities at military/commercial airports around the world. He wrote the USAF ATC Training Program (adopted by the FAA) and wrote and negotiated air traffic control and airspace coordination procedures with 14 NATO countries. As a member of the U.S. Air Forces Europe (USAFE) headquarters staff, he was responsible for all USAFE ATC wartime plans and procedures for all of Western Europe. He supported the around the clock "Christmas bombing" of North Vietnam that resulted in the release of our POWs in 1973. He was credited with three aircraft saves during his ATC career.
Steve's consultant practice includes support of commercial and government FM/BOSS outsourcing companies. Assignments include business development (proposal management/technical writing); procedures development; and transition support.
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Looking for 60th reunion info Karen Thompson
Posted by: Karen Keen Thompson
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5/30/2022
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Looking for 60th reunion info Karen Thompson
Posted by: Karen Keen Thompson
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5/30/2022
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